Royal Reels Casino

Privacy Commitment

Digibrite SRL is dedicated to safeguarding the privacy of its customers. The company's Privacy Policy outlines the measures in place to handle personal data provided by customers, facilitating a secure and transparent relationship. When engaging with any Digibrite SRL website, customers acknowledge and consent to the processing of their personal data as detailed in this Privacy Policy. Those who do not agree with the terms outlined are advised to discontinue the use of Digibrite SRL services. The collection and processing of personal data are essential for providing services, fulfilling legal obligations, and enforcing contractual agreements.

Information We Gather

Royal Reels is committed to more than just gaming excellence; we're also committed to data privacy and transparency. The following is a detailed overview of what information we collect while you interact with our platform, so we can ensure your needs are met and your trust is maintained.

Personal Data

Digibrite SRL collects essential personal information at various stages of customer interaction to ensure efficient service provision and compliance with legal standards. Here’s a detailed look at the types of personal data collected.

  • Basic Identity Information: Includes first name, last name, gender, complete address, and date of birth.
  • Contact Details: A valid email address, username, and password.
  • Security Information: Personal security questions and answers for account recovery.
  • Verification Documents: Government-issued IDs, utility bills, and screenshots of digital wallets, especially under regulations for preventing financial crimes.

Once registered, customers can update their personal details, except for surname, first name, date of birth, country, and username. They are obligated to promptly correct any incorrect or incomplete information.

Non-personal Data

The automatic data collection process involves the following elements to enhance the functionality and security of our services.

  • Browser-generated Information: IP address, operating system, browser type, and access times.
  • Usage Data: Interaction with the website and preferences expressed through navigation patterns.

Both types of information play a critical role in providing a personalised and secure user experience.

Following the registration, customers engage with a suite of services designed to meet their diverse needs, underpinned by the detailed personal and non-personal data collected.

Purpose of Your Information

The information collected serves multiple purposes. It is primarily used to provide personalised services and fulfil regulatory requirements. Personal data aids in verifying identity and age to comply with legal obligations. Additionally, transaction-related information is gathered to facilitate secure payment processes.

Data related to site usage, collected through cookies and log files, helps create individual customer profiles that enhance user experience and tailor marketing strategies. These profiles link non-personal data such as IP addresses and browsing habits with personal details to provide a customized service.

Data Retention Period

Under both legal requirements and best practices, Digibrite SRL maintains a meticulous approach to data retention.

  • Transaction Records: Kept for a minimum of eighteen months to comply with legal standards and facilitate any necessary audits.
  • Payment Information: Not stored beyond the necessary period, in line with PCI Standards to ensure data security.

These measures ensure that customer data is handled responsibly and securely, with transparency at the forefront of our operations.

For further inquiries or concerns about the Privacy Policy, customers are encouraged to reach out via email.